Instalock Reviews

Instalock.com's most popular products include the Instalock (R), a patented remote keyless entry system that converts existing door locks into remote controlled doors. This system is celebrated for its no-tools installation, which can be done in seconds, and its rolling code technology for enhanced security. For added convenience, Instalock also offers a 4-digit keypad and proximity remote. These products are designed to provide homeowners, condo owners, and tenants with a simple solution for keyless entry without violating housing rules.

Refunds at Instalock.com are processed to the original payment method only. If a product is returned, it must be unused, in its original condition, and in the original packaging. A Return Authorization number is required before mailing any returns. The return must be made within 30 days of receipt, and the customer is responsible for any return costs, including currency conversion and taxes. A restocking fee of 15% may be applied if items are not in stockable condition. For defective products, Instalock offers a 90-day warranty. To initiate a warranty claim, contact with order information and evidence of the defect is necessary. Refunds are processed within 14 days of receipt, and shipping and handling fees are non-refundable. Exchanges are available if the product arrived damaged or the wrong item was received, and must be reported within 7 days.

Instalock.com offers a 30-day return policy for items that are unused and in their original condition and packaging. A Return Authorization number is required for all returns. Refunds are issued to the original payment method within 14 days of receipt. A 15% restocking fee may apply if items are not in stockable condition. Shipping and handling fees are non-refundable, and customers are responsible for return costs, including currency conversion and taxes. For defective products, a 90-day warranty is provided. Exchanges are available for damaged or incorrect items, reported within 7 days. The shipping policy includes free standard shipping within the US, taking 3-5 business days. International orders are shipped via DHL from China, arriving within 7 business days, with shipping costs calculated at checkout. Additional fees, such as customs duty and taxes, are the customer's responsibility. Currency conversion is not provided, and all prices and invoices are in USD. Packages returned due to incorrect address or customs refusal may incur additional charges.

Instalock.com provides additional remote controls as accessories for their products. These can be purchased and programmed specifically to an Instalock unit. The process involves pressing the pairing button and one remote button simultaneously. There is also the option to operate more than one Instalock with the same remote control, enhancing the convenience for users with multiple locks.

Instalock.com has partnered with Authorize.Net, a leading payment gateway, to accept credit cards and electronic check payments safely and securely for customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.

To request a refund at Instalock.com, contact Questions@Instalock.com to obtain a Return Authorization number. Ensure the return is made within 30 days of receipt, and the items are unused, in their original condition, and in the original packaging. Refunds are processed to the original payment method within 14 days of receipt. Be aware that a 15% restocking fee may apply if items are not in stockable condition, and shipping and handling fees are non-refundable. For defective products, Instalock provides a 90-day warranty. If the product malfunctions, provide the order number, email address, device description, and evidence of the defect to initiate a warranty claim.